Shipping Policy
At Dr. Ashok’s, we aim to provide a smooth and reliable delivery experience for all our customers across India.
Order Processing
All orders are usually processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Estimated delivery time may vary depending on your location:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 5–8 business days
- Remote Areas: 7–10 business days
Delivery timelines may vary during festivals, high-demand periods, or due to courier delays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
We may also offer free shipping on selected products, offers, or minimum order values.
Order Tracking
Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp so you can track your shipment easily.
Delayed or Failed Deliveries
While we work with trusted delivery partners, delays may sometimes occur due to weather conditions, courier issues, incorrect addresses, or unforeseen circumstances.
Please ensure your shipping address and contact details are correct while placing the order.
International Shipping
Currently, Dr. Ashok’s primarily ships within India. International shipping availability may vary depending on the product and location.
Damaged Packages
If you receive a damaged or tampered package, please contact us within 48 hours of delivery with photos or an unboxing video for assistance.
Contact Us
For shipping-related questions or support, feel free to contact us:
Dr. Ashok’s
Website: www.drashoks.com
Email: support@drashoks.com